CITATION LOCK PLANS
Compare Citation Lock Plans
Compare our plans for getting your business on the map. Every Citation Lock plan publishes your correct name, address and phone number across our listing network and keeps it there. Pick the plan that fits where your listings are today.
Galleria 713-703-3030 | Kingwood 281-852-8253
THE PLANS
Compare our plans for getting your business on the map
Citation Lock Starter
Gets New Businesses Set Up Properly
- Gets New Businesses Set Up Properly
- Entire Listing Network include Social
- Publisher Suggestions
- Scheduled Updates
- Listing Analytics Dashboard
- Automated Reports
- Support for Healthcare Providers
$49.99 mo.
Citation Lock Pro
- Corrects Businesses’ With Wrong Information via Suppression
- Entire Listing Network include Social
- Branded Content Syndication
- Publisher Suggestions
- Social Media Page Postings
- User Generated Content
- Review Monitoring
- Knowledge Manager
- GeoCoding
- Custom Fields
- Scheduled Updates
- Listing Analytics Dashboard
- Automated Reports
- Support for Healthcare Providers
- 10% off for ACTWD Hosting Clients
$89.99 mo.
Citation Lock Pro Plus
All the power of Citation Lock Pro plus the following:
- Review Generation
- Review Publishing
- Review Balancing
- Review Response
- Review Insights
- Intelligent Search Tracking
- 10% off for ACTWD Hosting Clients
$199.99 mo.
Citation Lock Medical
This plan for Medical Professionals and Facilities
- Add-On to Citation Lock Pro or Pro Plus
- Manage profiles on: Better Doctor, EZDoctor, Vitals, DocSpot, DrScore and Compare Healthcare
$29.99 mo.
CHOOSING A PLAN
Which Citation Lock plan is right for my business?
The right plan depends on the state of your listings today, not on the size of your business. Here is the simple way we help clients decide.
Choose Citation Lock Starter if you are opening a new business, have just moved, or have never claimed your listings. You are starting clean, so the job is to publish correct information everywhere at once and keep it there.
Choose Citation Lock Pro if you have been in business a while and your information is already out there, some of it wrong. Old addresses, former phone numbers, duplicate listings and misspelled names are common after a move or a rebrand. Pro corrects businesses with wrong information through suppression, so the bad versions stop competing with the good one.
Choose Citation Lock Pro Plus if your listings need fixing and your reviews need attention too. It adds the review tools: generation, publishing, balancing, response and insights, plus intelligent search tracking.
Add Citation Lock Medical if you are a medical professional or facility. Patients compare doctors on healthcare directories that general listing services do not reach.
Not sure where your listings stand? Run the free listing scan first. It shows how your business appears across major sites in a couple of minutes.
WHAT THE FEATURES MEAN
What do the Citation Lock features actually do?
Plan grids are full of terms that sound alike. Here is what the main ones mean in plain English.
- Entire Listing Network include Social: your information is published to the full network of search engines, maps and GPS apps, directories and social platforms. See every property on the complete directory list.
- Publisher Suggestions: when a site in the network suggests a change to your listing, you see it and decide, instead of the change going live on its own.
- Scheduled Updates: set holiday hours, a new phone number or a promotion ahead of time.
- Listing Analytics Dashboard and Automated Reports: see how your listings perform and get reports without asking for them.
- Suppression: duplicate and incorrect listings are flagged and suppressed so they stop confusing customers and search engines.
- Knowledge Manager and Custom Fields: one central record of your business details, services and extras, which feeds every listing.
- GeoCoding: your map pin lands on your actual door, not the middle of the street or the wrong building.
- Review Balancing: balance the distribution of reviews so your business is represented properly across sites.
THE CASE FOR VERTICAL WEB ON CITATION LOCK
Listings run by the team that runs your SEO
In-house since 1998
Citation Lock is set up and supported by our own team, the same people who handle websites, hosting and SEO.
We teach local search
Beth Guide teaches local search and listings for the SBA, the University of Houston SBDC, Lone Star College and HCC.
Candor on plans
If Starter covers what you need, we will tell you. You only move up when the extra tools will pay for themselves.
WHY IT MATTERS
Why do business listings need to be locked?
Fixing a listing once does not keep it fixed. Many directories pull their data from a handful of large data companies. If one of them still has your old address, it pushes that address back out on its next update, and the corrections you made by hand quietly disappear. Locking your data at the network level is what stops that drift.
Consistent listings matter for 3 reasons. Google uses them to decide whether to trust your business in the map pack. AI engines use them to confirm basic facts before they recommend you. And customers use them to find your door and call the right number.
Citation Lock is one part of a bigger local program. If you run several locations, each address needs its own locked record, and our franchise marketing page shows how listings work with a Google Business Profile and a real page for every location. Distributors with several yards, showrooms or branches have the same need, and our marketing for distributors pairs each branch’s locked record with a page listing the lines stocked there. Equipment dealers and rental yards rank in the map pack from their real yard address, so that record has to be locked and correct before delivery photos and region pages can show where the machines really go, and our heavy equipment marketing builds on it. Insurance agencies with more than one office need the same care, because each office needs its own profile and its own correct record, and our insurance agency marketing pairs those records with city pages so an “insurance agent near me” search finds the right office. CPA firms, advisors and lenders feel this too: a client about to share a tax return checks that the address and phone number match everywhere, and our financial services marketing keeps each office’s name, address and phone number identical on the website, the Google Business Profile and the directories. A chamber directory listing is a citation too, so members should give the chamber the same public address they use everywhere else, and our chamber of commerce marketing builds member directories that pass that value to every business listed. Schools with more than one campus need a locked record for each address too, because parents start with the map pack, and our marketing for schools keeps every campus visible there with a page that backs it up. Food pantries, clinics and support groups need the same accuracy, because a family searching for help nearby has to find the right hours and address, and our nonprofit marketing keeps those details consistent on the website, the Google Business Profile and the listings. Online stores with a showroom or a local pickup counter need a locked record for that address too, because nearby buyers check the map before they drive over, and our ecommerce marketing ties that listing to the category and product pages that sell online. Food brands with a bakery counter, a tasting room or a retail shop need a locked record for that address as well, because a shopper looking for where to buy them checks the map first, and our food and beverage marketing pairs that listing with a where-to-buy page for the stores that carry the product. Restaurants feel it at the dinner hour, because a hungry guest drives to whichever listing shows the right hours, and our restaurant marketing keeps holiday hours, the menu link and the address identical on the Google Business Profile, the website and the directories. Oilfield services companies often have an office in the Energy Corridor, a yard outside Odessa and a shop in Conroe, and each address needs its own locked record, because a procurement team vetting vendors checks the map too, and our oil and gas marketing pairs each verified Google Business Profile with a real page for the basin it serves. Manufacturers sell to buyers in other states, yet a procurement desk doing due diligence still checks that the plant’s address and phone number are real and match everywhere, so as a manufacturing marketing agency we pair that locked record with a verified Google Business Profile under the capability pages that bring in quote requests. Software companies sell online and may never see a customer in person, yet a buyer vetting a vendor and the AI engines answering their questions still check that the company behind the product has a real address and phone number that match everywhere, so as a SaaS marketing agency we lock that record before we build the feature, comparison and pricing pages buyers shortlist from. Builders and contractors work job sites all over the region, but the map pack still leans hard on their real office address, so that record has to be locked and correct, and our construction marketing backs it with project pages that show the towns where the work happens. Plumbers, HVAC companies and other home service businesses that run their trucks from one shop need that address locked too, because Google pushes back on service areas claimed far from the office, and our home services marketing keeps the profile, the listings and the city pages for the neighborhoods the trucks serve in agreement. Real estate agents feel it when they change brokerages, because the old office address and phone number keep showing up next to their name, and our real estate agent marketing builds the Google Business Profile, the listings and the website in the agent’s own name so the record goes with them. Dental practices feel it when a profile sits on a PO box instead of a real office, because Google cracked down on that and the map spot can disappear, and our dental marketing keeps each practice on its real address with listings that match the website. Our citation management page explains the cleanup process in detail, and the Citation Lock overview covers how the service works. For the plan pages themselves, see Citation Lock Pro and Citation Lock Pro Plus.
BEYOND LISTINGS
What else helps my business show up on the map?
Listings are the foundation. On top of them, the map pack rewards a complete Google Business Profile with the right categories, steady recent reviews and a website with pages for the services and communities you serve. Our local SEO service brings all of those together. Citation Lock is one service from the digital marketing agency Houston businesses already use for their websites, hosting and SEO, so your listings and your site are handled by one in-house team. Listings send people to your website, so the site has to be ready for them, and our website marketing Houston program handles that side: clear pages, fast hosting and calls to action that turn a map click into a call.
Reviews are the piece most businesses neglect, and they are why Pro Plus exists. If you want help beyond the tools, our reputation management team handles monitoring, replies and the hard cases.
Medical practices have extra work, from healthcare directories to patient friendly pages. Pair Citation Lock Medical with a site built for patients through our medical website design service. Our medical practice marketing program ties those directory profiles to a complete Google Business Profile for each location and to reviews that name the provider and the service.
How we compare listing tools
How we selected and ranked listing management software for these plans
We picked the software behind Citation Lock the same way we would review any business product for a client: by what it does to your data, not by how pretty the dashboard looks. Every listing management system makes big promises. Only a few can correct the records at the source, keep them locked and show you proof.
Here is the review checklist we used, and the one we suggest you use on any listing service you compare:
- Data at the source. Does the system push your record to the data companies that feed the directories, or only to a few sites? Fixing the source is what keeps a correction from being overwritten.
- Suppression. Can the software find duplicate and wrong records and suppress them, or does it just add one more listing to the pile?
- Integration. Does it publish to maps, GPS apps, social platforms and directories from one central record, or do you keep 40 logins?
- Reports. Do automated reports show what changed, where and when, so you can see the value?
- Pricing. Is the pricing a flat monthly plan with no long term contract surprises?
- Ease of use. Can a busy owner or office staff member make an update in a few minutes?
Citation Lock passed that review, which is why it is the listing solution we put our own name on. The plan grid above is the result: the same software, with more capability unlocked at each tier.
Pricing and value
Citation Lock pricing compared: what each plan is worth to your business
The pricing is simple: Starter is $49.99 a month, Pro is $89.99 a month, Pro Plus is $199.99 a month, and the Medical add-on is $29.99 a month on top of Pro or Pro Plus. Hosting clients get 10% off Pro and Pro Plus.
The better question is value. A wrong phone number on one map app can cost you calls every week, and you may never know it happened. When we review a new client’s listings, the most common problem is not a missing listing. It is an old one. A previous address, a former suite number or a phone line from years ago is still out there, and customers are using it.
Beth tells her classes that your name, address and phone number have to be an exact match everywhere. If your office is on Oak Street, it cannot be Oak St on one site and Oak Street on another. To a person that is the same place. To a database it can be 2 records, and that weakens the trust Google and AI engines place in your business. Pick the plan that fixes the data problem you actually have, then let the system keep it fixed.
If you are not sure which problem you have, our free listing and website health check shows where your records stand before you spend anything.
For law firms and professional offices
Listing software for a law firm, attorney or professional practice
Law firms are one of the core industries we serve, and an attorney’s listings carry more weight than most. A potential client in a hurry searches, sees the map pack, and calls the first firm that looks right. If your firm moved, added a partner or changed its name, the old record can send that call somewhere else.
Professional offices also tend to have more records than they realize. Each attorney, each office location and each practice area can show up as its own listing. Pro handles this with suppression and the Knowledge Manager, so one central record of the firm feeds every directory and the duplicates stop competing. Custom fields let you list practice areas, languages spoken, hours and the link to your appointment or consultation booking page.
Security matters to a firm, too. With Citation Lock, your staff updates one secure account instead of sharing passwords to dozens of directory sites. Fewer logins means fewer people with access to your records.
Firms that need more than listings can pair Citation Lock with law firm web design and hands-on citation management from the same in-house team. Our law firm marketing then builds on those clean records with a Google Business Profile that has the right categories and an honest service area, a page for every practice area and reviews that describe the case. Consultants, engineers, architects and other expert firms have the same problem with each principal’s listing, and our professional services marketing pairs those clean records with real bios, so a buyer who looks you up finds the same name, title and photo everywhere.
Updates on your schedule
Scheduled updates, holiday hours and appointment links: automation that saves staff time
Most listing errors start with a date. Holiday hours that were never posted. A new phone system that went live on a Monday. A grand opening at a second location. Scheduled Updates let you set those changes ahead of time on a calendar, so they publish across the network on the right date without anyone remembering to do it. Venues and attractions lean on this the most, because seasonal hours and special event dates change all year. Our event venue marketing work pairs those updates with event pages and weekly Google Business Profile posts. Repair shops feel it too: a driver searching for a shop open now will not see you if your holiday hours are wrong, so our auto repair marketing keeps hours identical on the website, the Google Business Profile and the directories.
That automation is where much of the value shows up for a small staff. Instead of one person spending an afternoon logging into directories, the update is entered once and the system pushes it out. The dashboard shows each publisher’s status, and the automated reports land in your inbox.
If your business runs on appointments or booking, make sure every listing points to the right page. A medical practice, a salon or a law office loses booking calls when a listing links to a dead page or an old scheduling tool. Check those links when your account is set up, and fix the website first if the booking page itself is broken.
Listings are one part of the local picture. For the full program, see our local SEO services.
Security and access
A product review of listing security, user access and integration: what to check before you pick a tool
Security is the part of listing management most businesses never think about until something goes wrong. Your listings are public, but the accounts that control them are not. If a former employee still has the password to your Google Business Profile, or a directory login is shared by 5 people, anyone with access can change your phone number, your hours or your website link.
When you review any listing product, ask these security questions:
- How many logins does it replace? One central account with a strong password and two factor authentication is far safer than dozens of directory logins.
- Who on your team has access? Each user should have their own access, and you should be able to remove a user the day they leave.
- Who can approve a change? Publisher suggestions should come to you for approval, not go live on their own.
- Is there a record? The dashboard and automated reports should show what changed and where.
Integration matters as much as security. A good listing solution publishes from one central record to the whole network, so your staff updates once instead of repeating the same task on every site. That automation is where most of the efficiency comes from. For a law firm, a medical practice or any business that handles private client data, fewer logins also means fewer places for something to go wrong.
Every partner in the Citation Lock network gets the same verified data from the Knowledge Manager, and our in-house team is the support desk behind it. If you want a second opinion before you choose, our citation management team can review where your listings stand today.
For the community you serve
Comparing plans by the value each one adds for your customers and your community
Another way to compare the plans is by who benefits. Starter protects the customer who just needs your correct address and phone number. Pro protects the customer who found an old listing and would have driven to the wrong place. Pro Plus serves the customer who reads reviews before calling, and the community of past clients who want to see you answer them. Medical serves patients comparing doctors on healthcare directories.
Each step up adds capability, and each one only adds value if that problem exists for your business today. A new firm with no reviews yet and clean data may not need Pro Plus in its first year. A firm with 3 old addresses and a duplicate profile needs Pro now. That is the honest way to pick, and it is how we would advise a friend.
Still deciding? Read the Citation Lock Pro overview or the Pro Plus listing and review management page, then schedule a consultation to walk through your listings with our team.
QUESTIONS
Citation Lock plan questions
Choose Citation Lock Starter if your business is new or has never had listings, so everything is set up correctly from the start. Choose Citation Lock Pro if your listings already exist and some are wrong or duplicated. Choose Citation Lock Pro Plus if you also want help generating, publishing and responding to reviews.
Starter publishes your correct information across the listing network for a business starting clean. Pro adds suppression to correct businesses with wrong information, plus review monitoring, branded content syndication, social media page postings, Knowledge Manager, GeoCoding and custom fields.
Citation Lock Medical is an add-on to Citation Lock Pro or Pro Plus for medical professionals and facilities. It manages profiles on Better Doctor, EZDoctor, Vitals, DocSpot, DrScore and Compare Healthcare.
Yes. Citation Lock Pro and Citation Lock Pro Plus include 10% off for ACTWD Hosting Clients, as listed on each plan.
Usually, yes. Your Google Business Profile is one listing. Citation Lock covers the wider network of maps, GPS apps, directories and social sites that Google and AI engines also check, and it keeps old data from being pushed back out.
Yes. Many businesses start with Starter or Pro to get listings clean, then move to Pro Plus when they want the review tools. Call us and we will walk you through the change.
We reviewed listing tools on what they do to your data: whether they correct records at the source, suppress duplicates, publish from one central record, report what changed and keep pricing simple. Citation Lock met that standard, so it is the system we support in-house.
Plans are priced monthly: Starter $49.99, Pro $89.99, Pro Plus $199.99, with the Medical add-on at $29.99 on top of Pro or Pro Plus. Ask us about current terms when you sign up.
Yes. Updates go into one central record, and the system pushes them out across the network. Most changes, like hours or a new phone number, take a few minutes. We are also here to make them for you.
Yes. Pro uses suppression and the Knowledge Manager to clean up duplicate records for each office and each attorney, so one correct version of your firm feeds every directory.
Ready to lock in your listings?
Request a free website audit and we will check your Google Business Profile and key listings, then recommend the Citation Lock plan that fits.
Galleria 713-703-3030 | Kingwood 281-852-8253 | info@verticalweb.com
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