WE MAKE THE WEB WORK
Web Hosting and Domains from Vertical Web
A full service web hosting and domain registration company built by a Houston web design and SEO agency. US servers, US support staff and one in-house team that has kept websites online since 1998.
Galleria 713-703-3030 | Kingwood 281-852-8253
WHO WE ARE
A web hosting company built for search engines and small businesses
Vertical Web is a full service web hosting and domain registration company that offers a wide range of services to help you run your business online. We host websites, manage domains, run business email and keep WordPress sites patched, backed up and fast. Our hosting comes with a 30-day money back guarantee and a 99.9% uptime guarantee.
All of our servers are based in the US, and so is all of our support staff, who oversee more than 50,000 domains. The people who answer the phone work on the same team as the people who design websites and run SEO campaigns, so a hosting problem never turns into a blame game between vendors.
Beth Guide built our hosting platform for a reason she still repeats in class: she could not find a host that ran servers the way search engines needed them run, and that would help her web design and SEO clients when something broke. So she put it in our own hands. Every hosting customer gets an SEO friendly plan as a result. Browse every option on our web hosting services page.
BY THE NUMBERS
Hosting you can measure
WHAT WE OFFER
Web hosting and domain services in one place
Start with our web hosting plans to compare features and pricing. If your site runs on WordPress, see our WordPress web hosting designed for Core Web Vitals. For stores and large sites, read about cloud hosting, dedicated and VPS servers, and if you take cards online, learn what PCI compliant web hosting means.
THE CASE FOR VERTICAL WEB ON HOSTING AND DOMAINS
One team for the server, the domain and the website
WHY HOSTING MATTERS
Does your web host affect your Google rankings?
It does. Google measures page speed through Core Web Vitals, and it has to reach your site every time it crawls. A crowded server that slows down under load, or a host that throttles a busy site, holds rankings back no matter how good the content is.
Beth tells a story about a website that ranked well for years, moved to a big box host and lost its rankings. The new server was misconfigured. When the site came back to us, the rankings returned without a single change to the content. Read more in how SEO and web hosting are interconnected.
Security matters just as much. A hacked site gets flagged in search results and loses trust fast. Our guide on what full service web hosting should include for security explains the minimum any host should provide.
DOMAINS
Domain name registration and management
Your domain is your address online, and it should be registered in your name. We provide domain name registration through our partnership with Tucows, with renewals, transfers, account updates and verification support handled by a team you can call.
Domain registration is free with annual hosting. If a domain has expired, act fast. After day 40 it moves to the registry, and the cost to get it back rises sharply. Our guide to domain redemptions explains each stage.
CUSTOMER HELP
Already a hosting customer?
Find control panel, webmail, billing and support links on our web hosting support page. You can also open a ticket or call our in-house team at 713-703-3030.
CHOOSING A PLAN
Shared, WordPress or cloud: which hosting do you need?
The right plan depends on what the website does for your business, not on how big the company is. Here is how we sort it out with owners.
Your site is a brochure with a contact form and a blog. A business shared plan on a well-run server is enough. Look for stated resources, email at your domain, a firewall and off-server backups. This is where most professional practices and service businesses start.
Your site runs on WordPress and brings in leads. Managed WordPress hosting is worth the step up. Updates, patching and caching are handled for you, and the server is tuned for the speed scores Google uses. A plugin update that breaks a form gets caught and fixed by people who build WordPress sites every week.
You sell online, take payments or get traffic spikes. A store, a membership site or a campaign site needs dedicated resources. Cloud, VPS and dedicated servers give your site its own memory and processing power so a busy day does not slow it down.
Your site has thousands of pages. Large sites get crawled hard. Google can request hundreds of pages in a burst, and a shared server that throttles that burst slows down indexing. Big sites belong on servers sized for the crawl, not only for visitors.
And our honest advice: if your site is small and nobody uses it to find you, do not overbuy. We would rather put you on the right plan and keep you for 20 years than sell you a server you do not need.
SWITCHING HOSTS
What happens when you move your website to Vertical Web?
Moving hosts scares owners because they have heard stories of lost email and vanished rankings. A careful move avoids both. Here is how ours work.
1. We review the site first. We look at the platform, the plugins, the email setup and the DNS records so nothing is a surprise on moving day.
2. We copy everything. Files, databases and email accounts move to our servers while your current site stays live.
3. We keep every URL. Pages, images and redirects stay exactly where Google expects them, so the rankings and links you have earned come with you.
4. We test, then switch. We check the site on the new server before we change the DNS, and we watch it after the switch for errors.
5. You get a person to call. After the move, the same team that did it is the team that supports it.
Two different services
What is the best internet provider in Houston, and is it the same as a web host?
No. Your internet provider connects your office or home to the internet. Your web host is the company that stores your website and delivers it to everyone else. The best internet provider in Houston for your office depends on what is available at your address. The best web hosting provider for your business depends on speed, security and who answers when there is a problem.
Owners mix the two up all the time, and it matters when something breaks. If your website is down for everyone, call your host. If the internet is down only in your office, call your internet provider. If your email stops working, the problem is usually the DNS records or the email service, and that is a job for the team that manages your domain.
That is one reason we keep hosting, domains and email together. When one Houston host manages all three, there is one number to call and one team that can see the whole problem.
Where your data lives
Web hosting in Houston, Texas: data center, network and site security in the United States
All of our servers are based in the United States, and so is all of our support staff. For a Texas business, that means your website data stays under US law, your support team works in your time zone, and you are never routed to an overseas ticket desk at 2 in the morning.
Ask any web hosting provider four questions about its data center and network:
- Where are the servers? In the United States, or somewhere you have never heard of?
- How is the site protected? Firewalls, malware scanning, patching and isolation between accounts.
- Where are the backups? Off the server, on a schedule, and restorable without a fee.
- What is the uptime promise? Ours is a 99.9% uptime guarantee, in writing.
Performance is part of security. A slow, crowded server is easier to knock over and harder for Google to crawl. We tune our servers for Core Web Vitals and size them for the crawl, so a site with thousands of pages gets indexed without being throttled. For the details on our protections, read what full service web hosting should include for security.
Pricing, honestly
How much should you pay someone to host your website?
Pay for what your website does for your business. A brochure site with a contact form needs a well-run shared plan. A WordPress site that brings in leads is worth managed WordPress hosting. A store or a busy site needs cloud, VPS or dedicated resources. The price range is wide because the jobs are different.
Compare the same things on every plan: storage, memory, backups, security, email, SSL and support hours. Be careful with unlimited plans. Unlimited still has limits on processor time and memory, and a hosting provider will slow or suspend a site that hits them. Our breakdown of what an unlimited web hosting plan really means walks through the fine print.
Look at the control panel too. Many hosts give you cPanel or a similar panel to manage files, email accounts and DNS. That is useful if you want to do things yourself. If you would rather not, managed hosting means a professional handles it for you. Either way, our hosting comes with a 30-day money back guarantee, and domain registration is free with annual hosting.
Hosting, design and SEO
Web hosting and SEO services from one team: keeping your whole site and digital presence working
Your digital presence is more than a server. It is the website, the domain, the email, the Google Business Profile and the content that brings people in. When each piece sits with a different vendor, every problem turns into a hunt for who is responsible. We built Vertical Web so one in-house team covers web hosting, web design, website maintenance and SEO.
Website maintenance is where that pays off. WordPress, plugins and themes need updates. Forms need testing after each one. Search Console needs watching for crawl errors. Our team does that work on the same servers it manages, so a plugin problem gets fixed by people who build WordPress sites every week.
If your site needs more than hosting, our Houston web design team and our SEO services team are down the hall from the people who run the servers. Houston businesses have trusted that setup since 1998, and the first client from that year is still with us.
QUESTIONS
Web hosting and domain questions we hear
Vertical Web is a Houston web hosting, web design and digital marketing company founded in 1998, with offices in the Galleria, Kingwood and Cypress. We run our own hosting platform and manage domains for our clients, with every service delivered by our in-house team.
All of our servers are based in the United States, and so is all of our support staff. When you call, you reach a person on our own team, not an outsourced help desk.
Yes. Our hosting comes with a 30-day money back guarantee and a 99.9% uptime guarantee.
Yes. You can point a domain registered anywhere at our servers. Many clients move the domain too, because registration is free with annual hosting and it puts the domain, DNS and email under one team.
Yes. We migrate sites, databases and email, keep every URL the same so your rankings come with you, and test before we switch the DNS.
Most small business WordPress sites fit a business shared plan or managed WordPress hosting. Busy stores, sites that take card payments and large sites belong on cloud, VPS or dedicated servers. If you are not sure, request a free website audit and we will tell you what fits.
The best one keeps the domain in your name, makes renewals and DNS changes easy, and has a team you can call. We register domains through our long partnership with Tucows and manage them with the same team that runs your hosting.
It depends on what the site does. A small brochure site needs far less than a store or a busy WordPress site. Compare backups, security, email, support and limits, not just the monthly price.
Yes. All of our servers are based in the US, and so is all of our support staff.
Yes. On managed plans our in-house team handles WordPress and plugin updates, backups and security, and watches for problems after each change.
Ready for hosting that answers the phone?
Request a free website audit. We check your speed, security, domain and DNS, then recommend the plan that fits your business.
Galleria 713-703-3030 | Kingwood 281-852-8253 | info@verticalweb.com